Except as otherwise specifically agreed in writing by the Seller, the following Conditions of Sale shall govern this transaction.
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a) Quotations are given and orders accepted on a net cash basis.
b) Payment for goods delivered, whether comprising the whole or part of the order, shall be made to the Seller, unless otherwise agreed, by credit/debit card on ordering or a credit account payable within 30 days end of the month in which delivery is made. If default is made in payment for any delivery on the date when it falls due, the Seller at its option shall be entitled to treat the contract as repudiated by the Buyer and to claim damages.
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a) Unless the contract provides for more than one delivery, goods shall be delivered and accepted as soon as ready.
b) If the contract provides for delivery in more than one instalment, such instalments shall be accepted as specified in the contract (or as soon thereafter as the goods are ready). If no delivery dates are specified then the goods shall be accepted as soon as they are ready. In the event of failure to accept any instalment, all goods remaining undelivered shall be invoiced (payment for such goods immediately thereupon becoming due and storage costs charged to the Buyer's account) and the goods shall be held at the Buyer's risk.
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You have the right to cancel your order within 7 days of receipt. We will refund the total value of your order, excluding postage and packaging within 30 days of cancellation and return of goods.
Goods ordered and later cancelled before being sent will have a 5% charge applied to cover card transaction costs.
All returned goods are to be sent by registered post at your expense and returned in the same condition within 7 days (goods sent outside these dates may not be accepted). Please ensure that goods are well packed to prevent damage.
Returned goods should be sent to the address below with a confirmation slip inside, stating the reason for return and including the order number:
Returns
Manuli Packaging
Leafield Industrial Estate
Corsham
Wiltshire
SN13 9SW
Any goods returned to us with the incorrect postage on will have a charge levied against them for the extra postage plus the fine from the Post Office and any collection charge.
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Complaints must be lodged within seven days from receipt of the goods. The return of the goods will not be accepted unless the Seller or its representative shall first have had the opportunity of examining them and have agreed to their return.
b) Claims in respect of damage, short or non-delivery will not be entertained unless notified in writing to the carrier within the time limit specified by the carrier, and to the Seller within three days of the date of delivery for damage or within seven from the date of invoice for short or non-delivery.
Should the worst happen and your parcel goes missing or does not arrive, we will claim compensation. Once we receive compensation we will then refund your money back into your account or send a replacement.
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All goods supplied by the Seller to the Buyer which are at the Buyer's premises shall remain the property of the Seller until payment, and the Buyer gives the Seller the right to uplift said stock if payment is not made in full within the time stipulated by these conditions.
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We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The type of information we will collect about you includes:
Your Name
Your address
Your e-mail address
Your credit/debit card details
We will never collect sensitive information about without your explicit consent.
The personal information that we hold will be held securely in accordance with our internal security policy.
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The Buyer shall be solely responsible for any matter which the Seller prints on or applies to the goods on the instructions or at the bequest of the Buyer, and for any design or construction which the Seller executes on the instructions or at the bequest of the Buyer, whether the same shall have been supplied by the Seller or by the Buyer, and the Buyer shall indemnify the Seller against any claim in connection with any proceedings instituted by a third party arising there from.
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The liability of the Seller is limited to the replacement of the goods or, at its option, the refunding of the price.
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All conditions and warranties, whether express or implied, and whether arising at Common Law or by Statute, as to the quality of the goods or their fitness for any purpose, are hereby excluded. In no circumstances shall the Seller be liable for consequential loss.
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The Buyer shall not rely upon any representation as to the quality of the goods, or their fitness for any purpose, or their availability for delivery, unless made in writing by the Seller.
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All contracts shall be governed and constructed in accordance with English Law and all disputes arising under such contracts shall be submitted to the exclusive jurisdiction of the English courts. The Application of the Uniform Laws on International Sales shall be excluded.
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